Terms of service

Terms of Service

Last updated: September 21, 2026

Welcome to BAKEHOLLOW LLC.

These Terms of Service govern your access to and use of bakehollow.com, including purchases of digital products, downloadable content, website features, and related services.

By accessing our website, placing an order, purchasing a digital product, or downloading our content, you agree to these Terms.

1. Company Information

BAKEHOLLOW LLC
EIN: 98-1972956
8206 Louisiana Blvd NE Ste A 9367
Albuquerque, NM 87113
United States

Email: contact@bakehollow.com
Phone: +1 (505) 675-3855
Website: bakehollow.com

2. Our Products

BAKEHOLLOW LLC provides digital educational content relating to baking and home-kitchen techniques.

Our products may include:

Beginner baking guides
Baking fundamentals ebooks
Ingredient guides
Equipment guides
Cake and loaf recipes
Muffin and traybake recipes
Cookie and bar recipes
Baking troubleshooting guides
Downloadable PDF ebooks
Digital collections and bundles
Educational baking resources

3. Acceptance of Terms

By using our website or purchasing a product, you confirm that:

You have read and understood these Terms.
You agree to comply with these Terms.
You have the legal capacity to enter into a binding agreement.
Information supplied during checkout is accurate and complete.

4. Digital Products

Our products are digital unless expressly stated otherwise.

Digital products may be delivered through:

Email
Download links
Checkout confirmation
Customer account access
Secure digital delivery pages
Other electronic delivery methods

No physical product will be shipped unless expressly stated otherwise.

5. Orders

We reserve the right to reject, review, or cancel an order where reasonably necessary because of:

Suspected fraud
Unauthorized payment
Duplicate transactions
Technical errors
Pricing errors
Incorrect information
Abuse of our services
Violation of these Terms

Where appropriate, payments for cancelled orders that have not been supplied will be refunded.

6. Pricing and Payments

Prices are displayed in the currency indicated during checkout.

Payment must generally be successfully completed before digital access is provided.

Payments may be processed by third-party payment providers.

7. Taxes

Applicable taxes may be calculated and collected where required.

8. Digital Delivery

Digital products are generally made available immediately or shortly after successful payment.

Customers are responsible for providing a valid email address and maintaining a compatible device and suitable software capable of opening the supplied file format.

For delivery problems, contact:

contact@bakehollow.com

9. License to Use Our Products

Purchasing a BAKEHOLLOW LLC digital product grants you a limited, personal, non-exclusive, non-transferable license to use the product for your own personal educational and home-baking purposes.

Purchasing a product does not transfer intellectual property ownership.

Without written authorization, you may not:

Resell our ebooks.
Redistribute purchased files.
Share download links publicly.
Upload our products to file-sharing websites.
Republish substantial portions.
Sell modified copies.
Claim our content as your own.
Repackage our guides for commercial sale.
Create competing digital products substantially derived from our original materials.

10. Intellectual Property

Content owned by or licensed to BAKEHOLLOW LLC may include:

Ebooks
Written materials
Recipes
Ingredient explanations
Troubleshooting materials
Checklists
Diagrams
Illustrations
Graphics
Designs
Branding
Logos
Product names
Website content

All applicable intellectual property rights are reserved.

11. Refunds

Refunds and payment-related matters are governed by our separate Refund Policy.

Nothing in these Terms restricts mandatory consumer rights that cannot legally be excluded.

12. Educational Purpose

Our products provide general educational information for home baking.

They are not intended to replace individualized professional advice from:

Medical professionals
Dietitians
Nutrition professionals
Allergy specialists
Food-safety professionals
Other appropriately qualified professionals

13. Baking Results

Baking is affected by many variables.

Results may vary depending on:

Ingredients
Ingredient brands
Ingredient temperature
Measurements
Ovens
Baking tins
Kitchen equipment
Room temperature
Humidity
Technique
Baking time
Recipe substitutions

BAKEHOLLOW LLC does not guarantee identical results in every kitchen.

14. Ingredient Substitutions

Substituting ingredients may materially change the final result.

Customers remain responsible for deciding whether a substitution is appropriate.

We do not guarantee that substitutions will produce the same:

Texture
Taste
Rise
Moisture
Appearance
Baking time

as the original recipe.

15. Allergies and Dietary Requirements

Our products do not constitute medical or allergy advice.

Customers are responsible for:

Reviewing ingredient labels.
Checking products for allergens.
Avoiding ingredients unsuitable for them.
Considering cross-contamination risks.
Seeking qualified advice where appropriate.

BAKEHOLLOW LLC cannot guarantee that any recipe or ingredient is suitable for a particular allergy, intolerance, medical condition, or dietary requirement unless expressly stated.

16. Food Safety

Customers are responsible for following appropriate food-safety practices, including:

Safe ingredient storage.
Appropriate cooking and baking temperatures.
Proper hygiene.
Safe handling of raw ingredients.
Suitable storage of finished products.
Following relevant manufacturer instructions.

17. Kitchen Equipment and Safety

Baking may involve:

Hot ovens
Hot baking tins
Sharp utensils
Electrical appliances
Mixers
Heated liquids
Other kitchen hazards

Customers are responsible for using equipment safely and following applicable manufacturer instructions.

18. Third-Party Products and Equipment

Our guides may refer to:

Ingredients
Kitchen appliances
Baking tins
Mixers
Scales
Thermometers
Baking tools
Storage products
Other third-party items

BAKEHOLLOW LLC does not manufacture or control these third-party products and cannot guarantee their availability, pricing, safety, quality, specifications, or continued production.

19. No Guarantee of Results

BAKEHOLLOW LLC does not guarantee:

Perfect baking results
Professional-level results
Identical results to photographs
Successful results following substitutions
Specific improvement within a particular period
Financial savings
Commercial success from using our recipes

Individual results vary.

20. Website Availability

We aim to maintain reliable access to our website and digital delivery systems.

Temporary interruptions may occur because of:

Maintenance
Hosting problems
Technical issues
Software updates
Security incidents
Third-party outages
Events outside our reasonable control

21. Prohibited Uses

You may not use our website or products to:

Violate applicable law
Commit fraud
Infringe intellectual property rights
Distribute malicious software
Attempt unauthorized access
Interfere with website security
Scrape protected content without authorization
Impersonate another person
Submit intentionally false information
Abuse payment or refund systems
Resell or redistribute our products without authorization

22. Reviews and Customer Content

If you voluntarily submit a review, testimonial, photograph, comment, or other content, you confirm that:

You have the right to submit it.
It does not infringe another person's rights.
It is not intentionally misleading.
It does not contain unlawful material.

Where you authorize publication, you grant us a non-exclusive right to display and use the submitted content for reasonable business and promotional purposes, subject to applicable privacy requirements.

23. Privacy

Our collection and use of personal information is described in our Privacy Policy.

24. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and digital products are provided on an “as is” and “as available” basis.

We do not guarantee that:

Every recipe will produce identical results.
Every technique will be suitable for every kitchen.
Every substitution will work.
Every guide will meet every customer's individual expectations.
Our website will always operate without interruption.
Every file will work with every possible device or application.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

25. Limitation of Liability

To the fullest extent permitted by applicable law, BAKEHOLLOW LLC will not be liable for indirect, incidental, special, consequential, or similar losses arising from use of our website or educational materials.

Customers remain responsible for deciding whether recipes, ingredients, substitutions, techniques, and equipment are suitable for their circumstances.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

26. Fraud Prevention

We may use reasonable measures to detect and prevent fraud, including:

Transaction review
Payment verification
Temporary delivery delays
Cancellation of suspicious transactions
Reasonable verification requests

27. Changes to Products

We may update, revise, redesign, or improve our digital products from time to time.

Reasonable updates do not necessarily constitute a defect.

28. Governing Law

These Terms and disputes relating to BAKEHOLLOW LLC or our services will be governed by the laws applicable in the State of New Mexico, United States, without regard to conflict-of-law principles, except where mandatory consumer protection requirements provide otherwise.